At Evolve, we design learning that moves the needle for your people and your business. The success of every project depends on our collaboration with you. When we work together thoughtfully, projects move more smoothly, resources are used wisely, and your teams benefit sooner from effective training.
How can we work together seamlessly?
The Essentials (What Helps Us Help You)
1. Bring SMEs in Early (And Protect Their Time)
Subject Matter Experts (SMEs) play an essential role in shaping training that is accurate and meaningful. Involving SMEs from the start allows us to capture real-world insights and examples that make learning relevant and practical. When their availability is built into the project plan, it prevents bottlenecks and ensures development continues on schedule.
2. Establish Clear Roles and Expectations
Clarity at the beginning of a project sets the tone for success. Agreeing on who is responsible for what, along with timelines for each step, helps reduce confusion later. When expectations are defined early, it becomes easier for everyone to contribute at the right time and with confidence.
3. Define Success Before Design
Agree on the business problem, target learner behaviors, and how we’ll measure impact. Is it completions, scores, CSAT, adoption? How will we know we have hit the mark?
4. Back the Instructional Design Process
Instructional design follows a structured approach rooted in learning science. We’ll turn complex knowledge into engaging, outcome-driven learning. What we need from you: consolidated feedback (usually in two rounds), content-freeze dates, and quick answers to blockers during the process.
5. Streamline Collaboration Tools
Right from the start, please share brand/style assets, existing examples, and approved templates. Determine the best way for us to collaborate. Is it on Teams? Slack? How are we sharing file transfers? Do you require specific naming conventions? Does your LMS have limits we must be aware of? All of this will help us minimize rework and create a more efficient design cycle.
6. Keep Communication Open and Consistent
Regular and honest communication prevents small challenges from becoming major setbacks. Sharing updates about shifting priorities or delays allow us to adjust quickly while keeping the project on track. Short weekly standups, risk/decision logs, and early heads-ups on shifting priorities keep the plan on track.
Power Moves We Love (Small Tweaks, Big Payoffs)
1. Tell Us Your “Don’t Wants”
Sometimes it’s easier to describe what you don’t want in training. Clients who share what has fallen flat in the past, such as training that was too long, too text-heavy, or too disconnected from daily work, help us avoid pitfalls and create something fresh and effective.
2. Invite Learners Into the Room Early
A handful of end users at a kickoff meeting can change everything. Clients who bring a learner or two into early conversations gain instant perspective on what resonates, what confuses, and what matters most. This prevents us from designing in a vacuum and builds buy-in from the people the training is meant to serve.
3. Share Your Culture, Not Just Your Content
Training lands best when it reflects your organization’s personality. Clients who let us peek into company values, inside jokes, or cultural touchstones see their learning come alive. A story that includes a well-known customer scenario or a reference to the company’s core values often sparks far more engagement than a generic example.
4. Use “Office Hours” Instead of Long Meetings
We’ve seen clients set aside a weekly 30-minute drop-in session where anyone on the project can ask quick questions or clarify details. This eliminates email backlogs and prevents delays caused by scheduling formal reviews. Think of it as a help desk for your project.
5. Nominate a Tiebreaker
Conflicting feedback happens. Design moves faster when one person resolves conflicts and makes the final call. That way we are not guessing at internal politics.
When we collaborate closely, the result is more than just a completed project. Training becomes a tool that helps your people grow, supports your business goals, and provides long-term value. By engaging early, communicating clearly, and supporting the process, you ensure your investment in learning delivers the strongest possible return.